Ascom wins service contract at South London & Maudsley NHS Trust

13 January 2015

South London & Maudsley NHS Foundation Trust (SLaM) has awarded Ascom UK an eight-year contract to provide maintenance services for a staff alarm system.

The contract comes after Ascom’s successful win in 2013 to provide the Trust with an enterprise-wide end-to-end staff protection alarm solution. The IP-DECT solution, which is currently being installed across four major locations, will be supported by this new contract.

The contract will cover all fixed and mobile equipment across Bethlem Royal, Maudsley and Lambeth hospitals as well as the Ladywell Unit at Lewisham. In addition, it will also cover an existing third-party alarm system until that is replaced. This will help the Trust by having one point of contact. The Trust, which provides mental health services, has 68 inpatient wards across multiple hospital sites.

The maintenance service contract will cover all four locations with 24/7 cover, this ensures an engineer is on-site within a guaranteed response time. Additionally, the contract will provide service reviews, instant management and on-site training.

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