Exco InTouch achieves ISO9001 certification
29 August 2014
Exco InTouch, a provider of digital patient engagement and data
capture solutions for clinical research and healthcare providers,
has announced that it has been approved to ISO9001:2008 by Lloyd’s
Register Quality Assurance (LRQA).
The certification recognises that the company has developed and
implemented a quality management system built around processes of
the highest standards and which meets or exceeds its customers’
requirements, whilst maximizing continual improvement.
The ISO9001:2008 certification makes the company the only
electronic Clinical Outcomes Assessment (eCOA) provider to comply
with ISO9001:2008 as well as the data privacy and security
standards: Safe Harbor, EU Data Protection and HIPAA, which are
essential when using a BYOD (bring your own device) approach in
clinical and healthcare settings.
Tim Davis, CEO and founder of Exco InTouch commented: “We are
delighted to have received this important certification. The
capability underlines our commitment to quality and our ability to
provide best in class services for our customers whilst marking us
out as a gold standard provider in our field”.
Mark Wright, Head of Quality Assurance at Exco InTouch said,
“Quality of service is a key driver for us at Exco InTouch and we
are very pleased to have been approved to ISO9001:2008 in
recognition of the very high standard of products and services that
we provide in mobile and digital technology data capture and patient
engagement solutions. We are achieving ever increasing customer
service levels to meet the needs of our clients head on and we are
proud to have been formally recognized in this regard.”
Source: Exco Intouch